Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime.

If you’re feeling ready, go ahead and contact us to book an appointment at your home or workplace.

    • Ear wax removal (one or both ears): £65

      • Home visit included

      • Full ear health check included

      • No hidden fees

      A non-refundable £25 booking fee is required when you book your appointment. This covers the cost of the home visit and ear health assessment.

      If ear wax removal is required, the remaining £40 balance is payable at your appointment.

      If no ear wax removal is needed, no further payment is required.

  • Most appointments take around 45 minutes, including a full ear health check and treatment if required. The exact time can vary depending on the amount and consistency of the ear wax.

  • Ear wax removal is generally comfortable and pain-free. We use microsuction, a safe and gentle method that most people tolerate very well. You may experience a mild tickling sensation or hear some temporary noises during treatment, but discomfort is usually minimal.

  • Yes. Ear Care Dorset is a fully mobile ear wax removal service, so we come to you in the comfort of your own home. Home visits are included in our pricing, with no additional travel charges within our coverage area.

  • We cover Bournemouth, Christchurch, Poole and many surrounding areas across Dorset. If you're unsure whether we visit your location, please get in touch and we'll be happy to help.

  • Every appointment includes a full ear health check. If we find that ear wax removal is not required, no further payment is due beyond the £25 booking fee, which covers the home visit and assessment.

  • Yes. Microsuction is considered one of the safest methods of ear wax removal. It is a gentle, water-free procedure that allows the ear canal to be viewed throughout treatment, helping to ensure safe and effective wax removal.

  • Yes. Whether you have wax in one ear or both, the cost remains the same. Every appointment includes a full assessment of both ears, and treatment will be provided where needed.

  • We aim to offer appointments as quickly as possible, often within a few days. Contact us for our latest availability and we'll do our best to arrange a convenient appointment time.

  • During your appointment, we will assess the health of your ears as well as check for ear wax. If we find signs of an infection or another condition that requires medical attention, we will explain what we've seen and recommend that you seek advice from your GP or another suitable healthcare professional.

  • We are a fully mobile service based on the South Coast, covering Bournemouth, Christchurch, Poole and the surrounding areas, bringing professional ear care directly to your door.

  • Yes—just let us know when booking and we’ll be happy to arrange a discount.

    We also visit care, residential, and nursing homes, and offer reduced fees when seeing two or more residents during the same visit.

  • You can reach us anytime via our contact page, email address or phone.

    We aim to respond quickly—usually within one business day.

  • Our mobile ear wax removal service is ideal if you:

    • Are experiencing blocked ears or reduced hearing

    • Want fast treatment without GP delays

    • Prefer the comfort of home treatment

    • Have difficulty travelling to appointments